Here at Clik Labs we guarantee client reliability and uptime based on real facts. It’s easy to say 99% or 99.98%, but even then most of the time its the farthest from the truth. We believe in fair service, and for clients to be treated as if they were ourselves. We know hosting and we know customer service better then most companies, and unlike many others we really do treat you right. If at any time you feel that you are not being treated right, or you are receiving not at par service please contact us immediately so we can fix the problem.

We offer a 30 day money back guarantee on all hosting plans. If your billing term is longer than 30 days, then you will be refunded the cost of each additional month on your account.

The following terms and conditions apply to the money back guarantee:

• Accounts terminated for violation of the Acceptable Usage Policy will not qualify.
• Cancellations can be done in your account center or via telephone.
• Setup fees are non-refundable.
• Add-ons to your service are non-refundable. Examples of typical add-ons are:
  • Disk Space
  • Additional IP Addresses
• Exceeded bandwidth and disk space charges are non-refundable.
• This guarantee does not include any prorated charges incurred on your Account during this eligibility period.